Clicktale in 3 Words Video, Customer Experience ‘Actual Interactions’ There’s something slightly ‘barmy’ about the phrase ‘Actual Interactions.’ It appears on the ClickTale site as a description of the product. ClickTale is one of those tools that offers insight into various elements of your Website. The product records visitor sessions and you can play them back. No more guessing as you see each session in real time or...
Read MoreConversion Alert in 5 Words Human, Thought, Red Wine, Oli Google Alerts Forever If you have a Google account you have a powerful tool called Alerts. It’s very simple to set up and it can help you make sense of the Internet and your quest to learn and practice Conversion Rate Optimisation (CRO). 3 Way Conversion Joy We learn from other people, we want to learn about conversion best practice and we want to know how we are...
Read MoreWho Built it in 5 Words: Designer, You, Audit, Visitor, Segments Do you like the way your Website looks? Did you spend hours tinkering with it? Do you think it could produce more revenue? Designers Know Nothing OK so it’s a bit of a generalisation and what it means is designers like a site to be neat and tidy. Designers who care about how their design will influence the conversion of the site are rare (but becoming more common). ...
Read MoreConversion Rate Audit in 5 Words: Plan, Invest, Improve, CRO, SEO Have you had your Website for a number of years? Do you think that site can produce more revenue or sales leads for your business? Should I Spend my Money on SEO or CRO? We would say both and yes that’s because it’s our business but it’s also what we believe in. A Website should have be using SEO best practices to gain free traffic and then making the most of that...
Read MoreFoldtester.com in 5 Words: Browser, fold, scrolling, seeing, clicking How Visitors See Your Site I came across this tool thanks to Conversion Rate Experts. In fact, it was seeing a seminar from CRE that inspired me to start my own business focusing on the ever-changing world of Web sites. Foldtester.com allows you to see how your site is seen in browsers set for different resolutions (that is how big the browser window is). It’s...
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